Terms and Conditions
Introduction
Welcome to From Jenn, With Love Bake Shop! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. General
1.1. From Jenn, With Love Bake Shop ("we", "us", "our") operates the website www.fromjennwithlove.com. 1.2. We offer a variety of cake supplies, real cakes, and fake cakes for various occasions. 1.3. By placing an order with us, you agree to these Terms.
2. Orders and Payments
2.1. All orders are subject to acceptance and availability. 2.2. Prices are subject to change without notice, but any changes will not affect orders that have already been accepted. 2.3. Payments must be made in full at the time of purchase. We accept various payment methods including credit/debit cards and PayPal.
3. Shipping and Delivery
3.1. We ship products to addresses within [your country] and internationally. Shipping fees and delivery times vary based on location and will be calculated at checkout. 3.2. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances. 3.3. Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.
4. Returns and Refunds
4.1. Cake Supplies:
- We accept returns of unused and unopened cake supplies within 14 days of delivery.
- To initiate a return, please contact us at fromjennwithlove@yahoo.com with your order number and reason for return.
- Customers are responsible for return shipping costs.
4.2. Real Cakes:
- Due to the perishable nature of real cakes, we do not accept returns or offer refunds once the cake has been delivered.
- If there is an issue with your cake (e.g., incorrect order, damaged during delivery), please contact us immediately at fromjennwithlove@yahoo.com for resolution.
4.3. Fake Cakes:
- We accept returns of unused and undamaged fake cakes within 14 days of delivery.
- To initiate a return, please contact us at fromjennwithlove@yahoo.com with your order number and reason for return.
- Customers are responsible for return shipping costs.
5. Product Information
5.1. We strive to provide accurate descriptions and images of our products. However, colors and designs may vary slightly due to photographic lighting sources or monitor settings. 5.2. All products are intended for the specified use as described on the product page.
6. Limitation of Liability
6.1. From Jenn, With Love Bake Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. 6.2. Our total liability to you for any claim arising out of or relating to our products or these Terms shall not exceed the purchase price of the product.
7. Intellectual Property
7.1. All content on our website, including text, graphics, logos, and images, is the property of From Jenn, With Love Bake Shop and is protected by intellectual property laws. 7.2. You may not use, reproduce, or distribute any content without our prior written permission.
8. Governing Law
8.1. These Terms are governed by and construed in accordance with the laws of [your state/country]. 8.2. Any disputes arising out of or relating to these Terms or our products shall be resolved in the courts of Harris County, Texas.
9. Changes to Terms
9.1. We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at:
From Jenn, With Love Bake Shop
Email: fromjennwithlove@yahoo.com
Address: 14306 Bryce Meadow Lane Houston, TX 77047
Phone: 832-598-1865